Hi all, sorry for the delayed response. Finally, the problem to my smart rear view mirror was identified. It is unique to my car and not a unit level problem. Apparently, the previous owner of my car has had a windshield replacement. It was done by an independent mechanic. They damaged the co-ax cable during the window removal process hence why i couldn’t get the camera feed. There is power to the device but no image appearing. It’s an expensive fix according to Glen Waverly Subaru (approx AU$8k). I chose to make peace with it and live without that function. Just a tip for other levorg owners, keep an eye on the mechanics when they’re replacing your windshield especially when they’re getting access through the interior. Many independent mechanics don’t know the levorg has this smart rear view mirror function. The co-ax cable is fragile and requires meticulous handling. Thanks.